Corica
A seamless digital journey enhancing the customer experience in e-Mobility
E-commerce Omnichannel Website CRM Traceability Dispatch & Planning
Corica is a Belgian, family-owned artisanal roastery historically based in Brussels. With an average of 25 different coffee origins, Corica offers strictly selected coffee roasted in an artisanal manner.
Challenge
Corica wants to centralized its data and processes into one unique platform. They also had the big ambition to open a new Shop and renovate their historical shop. In addition to all of this, they wanted to expand their B2B market and propose a system of subscription to them.
5 Key objectives to reach
- Launch and operate three point of sales across Brussels.
- Centralize purchasing, B2B sales, and inventory management.
- Implementation of the manufacturing flow (for coffee roasting).
- Develop B2B coffee subscriptions and machine leasing.
- Optimize and harmonize all B2B and B2C processes.
Solutions
Eezee implemented a centralized Odoo platform, connecting all of Corica’s business areas into one streamlined system.
1Point of Sales integration
Three Odoo points of sales were deployed across Brussels, enabling a smooth opening of the new location while ensuring a seamless transition for the existing shops. With harmonized inventory and cash register systems, Corica reduced costs and simplified shop management.
2Centralized operations and production tracking
From purchasing green beans to roasting and selling, Odoo provides a real-time overview of stocks and movements. The roasting process is now fully tracked, enabling Corica to monitor production volumes (over 1,500 kg roasted per month) and gain transparency on its supply chain.
3Expansion into B2B eCommerce
A dedicated B2B webshop built in Odoo allows horeca, retailers, and corporate clients to order directly online. Subscription management is fully automated, including recurring deliveries and direct debit payments, ensuring a smooth and scalable customer experience.
Result
Unified operations
&
increase
business productivity
With three PoS fully operational, Corica runs an efficient sales network while keeping stocks unified across shops.
Odoo has transformed its production chain, enabling clear tracking of coffee roasting and an overall smoother supply flow.
The new B2B webshop and subscription system have already resulted in 36 active contracts, strengthening Corica’s relationship with professional clients. From CRM to accounting, all departments now benefit from a centralized platform that supports Corica’s growth and future projects, such as its upcoming Shopify B2C site.
- Unified operations across B2B, B2C, and production
- Automated subscriptions and streamlined B2B processes
- Improved transparency and control of inventory and manufacturing
- Faster and easier opening of new points of sales
Unified Point of Sales
Three Odoo PoS ensure smooth sales operations across Brussels. Cash registers, stock levels, and promotions are harmonized, while the system facilitates the rapid opening of new shops.
- Reduced operational costs through centralized management
-
Real-time stock visibility across locations
- Scalable structure for future shop openings
Transparent production and inventory tracking
Odoo gives Corica end-to-end visibility on its roasting process and inventory. From green beans to packaged coffee, every step is monitored.
- Over 1,500 kg roasted per month tracked in Odoo
- Clear overview of contracts and pending orders
Automated B2B webshop and subscriptions
The upcoming B2B portal allows professional clients to place recurring orders with automated deliveries and payments.
- 36 active subscriptions already running
-
Recurring delivery and direct debit automation
- Improved customer satisfaction with a modern B2B experience
Meet our experts !
Valentine was in charge of this amazing project !
Let’s talk about how Odoo can do the same for you.
